In addition to text and web services Mirada can provide a range of IVR services in which keypad and voice recognition can be utilised to create competitions, interactive soundtracks and games.
Interactive IVR can be used to enhance brand values, provide information or support promotional activity on other channels. mirada can supply a full range of tariffs and competitive pay out rates for premium services.
No only can we provide a fully managed service with full technical support and campaign management but we can also provide the infrastructure via remote access for clients to create their own campaigns using our online dashboard tools.
The dashboard wizards allow clients to create their own campaigns on the fly within frameworks which self-check and double check that errors do not appear to be being made in the process. Necessarily the dashboard will only allow for a limited range and type of promotions to be created and there are those where a managed service has to be employed to ensure the technical complexities are covered.
Equally the online statistical analysis is very comprehensive and participation levels can be sliced and diced in many different ways - hour of day, day of week, call duration, number of unique/repeat callers, landline or mobile.
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