STB QA Engineer – Digital TV

Mexico City, Mexico

Job description

If you are a dynamic, diligent Quality Engineer specializing in manual testing on STBs (also known as set-top boxes), you have come to the right place. We are looking for professionals like you to join our team at our offices in Mexico City with your desire, talent, and skills.

At Mirada, you will find the perfect place to continue developing your skills in the fascinating world of Digital Television and the department of Quality Assurance in particular. You will also find the place to learn from all the departments needed to create and deploy our software ecosystem, as you will interact with all of them to perform your daily tasks. At Mirada, there is no such thing as boredom or routine!

What you will be doing

Your main objective will be to find quality problems. In order to do this:

  • You will perform continuous diagnostics using manual and automated means, assisting in debugging and troubleshooting.
  • Your focus will be on some specific pieces of our software ecosystem: STBs and Linux STBs. But knowing their role in the ecosystem perfectly well, the remaining parts and what they need from it.
  • You will be involved in all stages of the SW lifecycle, from integration to production of these parts. Within this objective, you will be able to perform other tasks such as:
    • Participate in testing the QA Delivery, oriented to the validation of ecosystems and their transition to production, including the transition to production windows.
    • Participating in debugging and resolving incidents in production. Performing troubleshooting sessions with customers if necessary.
    • Performing beta testing of different types of releases.

Your second objective will be technical maintenance and improvement. Both production process of the part you diagnose, as well as our own processes and diagnostic tools. Maintaining and evolving the concept of continuous and technified shift left diagnosis.


What we are looking for:
  • You have a degree in Computer Science or Telecommunications (Engineering, Technical Engineering).
  • You are a proactive person with initiative, able to work independently but simultaneously, with a clear concept of teamwork and its commitment.
  • You have an innate curiosity to answer questions and a research capacity to find the answers.
  • You are adaptable to established methodologies, but you can also identify and make proposals that help to improve together what we do, why and how we do it.
  • You are used to working with internal and external interlocutors, off-site teams, and in different time zones.
  • You have a good level of English; we work with partners and clients all over the world and colleagues in the UK.
  • You are available for occasional travel.
  • You are available to work from the office.
We also value previous experience in:
  • QA. Especially QA as a process, not as exclusive stages of UX Testing.
  • Digital TV: OTT ecosystems, video streaming, CDN, DRM, DVB, IPTV.
  • The position and technologies.
  • Debugging tools, network monitoring, client-server communication monitoring, etc.
  • Use and manage environments to automate release generation and automatic test launching.
What we offer:
  • Fixed salary depending on the experience of the selected candidate.
  • Incremental holiday policy.
  • Medical and life insurance.
  • Annual bonus.
  • Monthly savings fund.

MIRADA CELEBRATES DIVERSITY, SUPPORTS INCLUSION AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE HARASSMENT OR DISCRIMINATION AGAINST OUR CANDIDATES OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER

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